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Official Jefferson County Record Contacts

Use the record type to choose the first call or request. The county has not published a verified standalone jail records-unit line, so the sheriff, jail, and county public-records routes serve different functions.

The county’s Public Records page links its request form and policy. Finance is the public-records request route, not a jail records desk. For a request involving a booking, identify the sheriff or jail as the likely custodian and ask that the request be forwarded if another agency holds the record.

• Current county custody or a jail booking: contact the Sheriff and Jail operational line at 865-471-6000. Ask whether the jail can confirm present custody and what information it needs.
• Arrest report: contact the arresting police department or sheriff agency. A city police report and a county jail intake can be separate records.
• County booking record or photograph: use the county public-records request route and identify the person, date range, arresting agency, and each record requested.
• Court disposition: use the Jefferson County court docket page for General Sessions Criminal or Circuit Criminal information, then contact the correct clerk or court for confirmation.
• Sentenced Tennessee custody or supervision: use the official Tennessee Felony Offender Information Lookup. It does not replace a Jefferson County jail check.
• Federal or immigration custody: use the Bureau of Prisons inmate locator or the ICE Online Detainee Locator only for their respective custody systems.

The county policy applies a Tennessee-citizenship procedure to inspection and copy requests. It allows no-fee inspection during business hours when a record is available, while copying, labor, media, or vendor costs may apply. A response within seven business days can be a record, an estimate, a lawful denial or redaction explanation, or another status update. It is not a promise that a photograph will be released.